photo of Dandenong

The cost of towing a vehicle in the Dandenong area is dependent upon location and destination.

Typically, priced start around $110.00. 

Tow Truck Call Out Fee In Dandenong

The $110.00 is a call out fee that includes the first 10 kilometres of the job. For additional kilometres, the rate increases by $3.50 + GST per km. 

Therefore, if the job is 20km away from the depot, the fee to attend the collection location will be $110.00 plus ($3.50 x 10km) 

$110.00 + $35.00 = $145.00 Australian dollars. 

From there, the price will increase based on the vehicle or load needs to be towed. Will it be towed to an impound lot? Or perhaps to a repair shop? The distance multiplied by the rate of $3.50 per km + GST will be the amount charged on top of the “call out fee”. 

image of a tow truck

How much is a towing company allowed to charge? 

Legally, there are no mandated prices, meaning that a towing company in Dandenong is essentially able to set their own pricing structure. However the tow truck service needs to ensure they stay competitive within the market, so quotes should all be around the same amount. 

How do I know the fee is reasonable? 

A reputable towing service in Dandenong will offer prompt and reliable service for their fees. If that isn’t enough convincing, their own vehicles will be well maintained and they will be accredited to provide towing services. 

A reputable service should have no issue with providing an obligation free quote or showing their towing accreditation to anyone requesting them. 

Identifying a Reputable Tow Truck Service in Dandenong 

A representative of a reputable service will be an accredited Tow Truck driver and their vehicle will be licensed as a tow truck. Without these two items, a truck is not allowed to provide towing services. Licensed towing vehicles can be identified by Towing license plates, only issued to licensed towing vehicles. 

Reputable towing companies will also have no issue in complying with all legal and other requirements, including but not limited to: 

• Accident Towing Services Act 2007

• Accident Towing Services Regulations 2008; and 

• Any other requirements of limitations they are required to operate under. 

Further to that, a towing company is not allowed to tow a vehicle with people inside of them. However, they should be willing to allow you to remove any personal belongings from your vehicle prior to towing. 

During the panic of a break down or accident it can be difficult to keep one’s mind focused on choosing the right towing company and being sure to look out for the things that distinguish the good from the bad. Consider being prepared by keeping the number of a towing company saved in your phone. That way, you will have already done any necessary research in a positive state of mind and can then focus on more important things.